Help Center

Yes, we do! We are in Portugal.

Shipping is calculated based on the weight of the items in your cart. Once the total reaches a certain weight, shipping will increase to the next ''level''. You will also have the chance to choose tracked mail. This option is recommended and is the only 100% safe method.

A tracking number will be provided if you purchase a tracked postage option at checkout. 

If you choose the standard shipping method you will NOT get a tracking number. Please take this into consideration when placing your order. 

We will not be held responsible for any lost mail sent via standard shipping.

Our post offices have different prices within Portugal, Europe and the rest of the world. If you and your friend live in different continets, you may experience some shipping differences.

We always ship orders as soon as we can. 

During sale periods, please allow up to two weeks processing time.